DSI NETWORK WATCH

Through monitoring and management, problem diagnosis and remediation are quick

We keep a dedicated eye on our DSI Managed Service customers. We use our monitoring software to remotely monitor and manage our customer's IT . This way we can not only tell immediately when there is a problem but are in a much better position to implement a remediation strategy because diagnosis is so quick. DSI Inc. understands the issues of managing technology and has developed a suite of DSI Network Watch offerings to include the tools and management services necessary to meet your organization's technology goals

DSI Network Watch Service Program is DSI's Premier  Managed Service offering.  This offering moves beyond the typical service provider standard to business technology partnership.  With this program, DSI offers a fixed service program whereby it's in the best interest of both parties to have maximum uptime and reduce everyday problems.  Under a Managed Service Agreement, the more efficient and reliable a technology infrastructure is.   More so both parties are satisfied.  In short, the goals and objectives of DSI's Network Watch and its Client are aligned.

Services Included

• Remote monitoring and management
• Remote and onsite support of all users during business hours
• Scheduled after-hours support (on and offsite)
• Emergerncy Support